Upon order confirmation, the Seller will be responsible for dispatching the purchased products to the Buyer's designated delivery address. Sellers may opt to utilize their own logistics infrastructure or engage third-party logistics providers to ensure timely and efficient product delivery.
Delivery timelines are clearly specified during the order placement process. Buyers can expect to receive their orders within the specified timeframe, unless unforeseen circumstances arise.
The Seller may apply logistics charges based on factors such as product weight, dimensions, and delivery destination. These charges will be clearly indicated during the checkout process.
For any concerns or inquiries regarding order fulfillment and shipping, Buyers can reach out to Ennomart's customer support team for prompt assistance. Ennomart reserves the right to modify its shipping and delivery policies without prior notice. Buyers are advised to regularly review these policies to stay informed.
Ennomart is committed to providing a fair and impartial dispute resolution process for all customers. In the event of any issues arising from a purchase, we will thoroughly investigate the matter, mediate between the parties involved, and strive to reach a mutually satisfactory resolution. This may include, but is not limited to, a full refund of the purchase price. Our customer support team is dedicated to addressing all concerns promptly and efficiently. We understand that disputes can be distressing, and we are committed to providing a positive resolution for all parties involved.
Please note that Ennomart's decision in any dispute is final and binding. However, we are always open to reviewing any additional information that may be relevant to the case.